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Exciting Career Opportunity at Infosys hiring BPM: Process Executive Role (Customer Support & Service Desk)
Are you a recent graduate looking for a dynamic career in the IT and customer support field? Infosys BPM is hiring freshers for the Process Executive position in Customer Support & Service Desk – Voice Process. With 500 vacancies across Bangalore, Pune, and Mysore, this could be your chance to join one of the world’s leading companies and latest jobs kickstart your career.
| Category | Details |
|---|---|
| Company | Infosys Hiring BPM |
| Role | Process Executive (Customer Support & Service Desk – Voice Process) |
| Experience | 0-1 Years (Freshers Eligible) |
| Education | Any Graduate |
| Salary | INR 3-4 LPA (Expected) |
| Job Location | Bangalore, Pune, Mysore |
| Employment Type | Full-time, Permanent |
| Work Mode | Work from Office (WFO) |
| Openings | 500 |
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Why Choose Infosys Hiring BPM?
Infosys BPM offers an opportunity to be part of a globally renowned organization with exciting perks, professional development, and a collaborative work environment. Here’s why this role could be perfect for you:
- Competitive Salary: Enjoy an expected salary package of INR 3-4 LPA.
- Career Growth: Comprehensive training programs ensure you’re equipped with technical and customer service skills, paving the way for upward mobility.
- Inclusivity: A dynamic and inclusive workplace environment to thrive in.
- Work Stability: Permanent, full-time employment with 100% Work From Office (WFO).
Roles & Responsibilities
As a Process Executive, your tasks will include:
- Resolving customer inquiries and technical issues through calls, chats, and emails.
- Managing ticketing tools like ServiceNow, Remedy, and Control M.
- Supporting customers on VPN, Microsoft O365, Active Directory, and other IT concerns.
- Collaborating with internal teams to deliver timely solutions and ensure customer satisfaction.
- Staying updated on industry trends to provide relevant information.
This role is ideal for candidates passionate about delivering high-quality customer service and having a knack for troubleshooting.
Educational and Skill Requirements
To apply, candidates need to have:
- A Bachelor’s Degree in any discipline.
- Strong communication skills and analytical abilities.
- Willingness to work in US shift timings and a 24×7 rotational shift schedule.
- Preferred (but not mandatory): Certifications in customer service or IT support.
Interview Process at Infosys BPM
The recruitment drive ensures Infosys hires the best talent, involving these stages:
- Online Application: Submit your resume and basic details.
- Aptitude Test: Assessing logical reasoning and IT knowledge.
- Technical Interview: Evaluating troubleshooting and networking skills.
- HR Interview: Discussion about communication, ethics, and job expectations.
How to Apply for Infosys BPM Recruitment 2024
Take the following steps to submit your application:
- Visit the official Infosys BPM careers page.
- Fill out the application form and upload your resume and essential documents.
- Verify all details before final submission.
Why This Role is Perfect for Freshers
If you’re starting your career journey, Infosys BPM provides:
- A platform for growth and learning.
- Opportunities to work with global clients and enhance your IT knowledge.
- Rewards like health insurance, wellness programs, and performance incentives.
Conclusion: Your Path to Success Begins Here
Success is not just about reaching a destination; it’s about embracing the journey, learning from challenges, and celebrating every milestone. Infosys BPM’s Process Executive role offers an incredible opportunity to begin your career with purpose and growth.
How to Apply for Infosys recruitment 2025?
Follow these steps to submit your application:
- Click the “Apply Here” button below.
- You will be redirected to Samsung’s official career page.
- Register and complete the application form.
- Attach your resume and required documents.
- Verify details before submitting the application.
Click the link below to submit your application before the deadline.
| Apply Link for Infosys recruitment 2025 | Click Here To Apply |
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