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PhonePe Jobs 2025: Apply for Operations Associate – VKYC in Bangalore, India
Are you a fresh graduate eager to kickstart your career in fintech? PhonePe, India’s leading digital payments platform, is hiring for the position of Operations Associate – VKYC in Bangalore! This role offers an excellent opportunity to work in a fast-paced, innovative environment that transforms digital transactions and financial services.
About PhonePe Jobs 2025
PhonePe is one of India’s most trusted digital payment platforms, with over 500 million registered users and 37 million merchants nationwide. The company is revolutionizing digital transactions while expanding into financial services, mutual funds, lending, and its Indus App Store Fintech Careers India.
Job Overview: Operations Associate – VKYC
As an Operations Associate in the VKYC (Video Know Your Customer) team, you will be responsible for assisting customers with the KYC verification process through video interactions. The role involves maintaining professionalism, ensuring data security, and delivering excellent Customer Service Jobs in Fintech.
| Field | Details |
|---|---|
| Job Title | Operations Associate VKYC Hiring |
| Location | Apply for PhonePe Bangalore Job |
| Experience | 0 to 1 Year |
| Qualification | Graduation (10+2+3 Mandatory) |
| Employment Type | Full-time |
Also Apply For:
Key Responsibilities
- Conduct video KYC sessions with customers.
- Ensure smooth interactions while verifying customer details.
- Address customer queries and objections effectively.
- Work within defined processes and guidelines to meet team targets.
- Maintain a customer-first approach while handling sensitive data.
- Suggest process improvements for better customer experience.
Who Can Apply?
If you meet the following criteria, this role is perfect for you: ✅ Educational Qualification: Graduation (Any stream, 10+2+3 mandatory). ✅ Experience: 0 to 1 year in customer-facing or service-oriented roles. ✅ Language Proficiency: Fluent in English and Hindi.
Skills Required
- Strong verbal and written communication.
- Ability to multitask and prioritize tasks efficiently.
- A team player with an adaptable attitude.
- Problem-solving mindset and willingness to learn.
- Good listening skills and a customer-first approach.
Work Structure
📅 Work Days: 6 days a week (rotational offs). ⏰ Shift Timing: Day shifts (based on project needs).
Salary Details
💰 ₹3.2 LPA – ₹4.0 LPA, based on skills and experience. 🏆 Performance-based incentives & bonuses after confirmation.
How to Apply?
Follow these easy steps to apply for this position:
1️⃣ Visit the PhonePe careers page or job portals. 2️⃣ Register/Login and fill out your details. 3️⃣ Upload your resume and submit the application. 4️⃣ Wait for the recruitment team to reach out for further steps.
💡 TIP: Highlight any customer service experience and digital tool proficiency in your resume to increase your chances!
Interview Process
📞 Telephonic Screening: Basic HR questions & language proficiency check. 💻 Virtual Interview: Role-specific questions, scenario-based problem-solving, and customer interaction assessment. 📑 Final Selection & Onboarding: Offer letter release and training schedule. ⏳ Duration: The entire process takes around 1 to 2 weeks.
Employee Benefits at PhonePe
🎯 Insurance Coverage: Health, life, accidental & critical illness insurance. 💆 Health & Wellness: Onsite medical center, counseling & emergency support. 👶 Parental Benefits: Maternity/paternity leave, adoption assistance & daycare programs. 💰 Financial Support: Relocation benefits, salary advance, and higher education assistance. 🎓 Retirement Benefits: Provident Fund (PF), Gratuity, Leave Encashment & National Pension Scheme (NPS).
Apply Now & Start Your Career with PhonePe!
This is an excellent entry-level opportunity in fintech, perfect for fresh graduates or candidates eager to build a career in customer operations. Join India’s leading digital platform and be part of a transformative journey!
To apply for this recruitment, follow these steps Apply for:
- Click the “Apply Here” button provided below.
- You will be redirected to the official career page of the company.
- Click on “Submit Online Application.”
- If you haven’t registered yet, create an account.
- After registration, log in and complete the necessary details in the application form.
- Attach all relevant documents (resume, mark sheet, ID proof).
- Ensure accurate information in your application.
- After verification, submit the application form.
Click the link below to submit your application before the deadline
| Apply Link for PhonePe Recruitment 2025 | Click Here To Apply |
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