Tech Mahindra Hiring 2025
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Tech Mahindra Mass Hiring: Chat, Voice, and Email Support Roles in 2025
Are you a fresh graduate or an experienced professional seeking career opportunities in customer support and communication? Tech Mahindra, one of India’s leading IT services and consulting companies, has announced a mass hiring drive for Chat Support Careers, Voice, and Email Support Associate roles across multiple cities in India.
With competitive salaries, career growth opportunities, and a dynamic work environment, this recruitment drive is an excellent way to enter the tech-enabled customer service industry Customer Support Jobs in India.
Tech Mahindra Recruitment 2025: Job Overview
BPO Job Opportunities
- Role: Chat/Voice/Email Support Associate
- Company: Tech Mahindra Recruitment Process
- Experience: 0 to 5 years
- Job Type: Full-time, Permanent
- Work Mode: Work From Office (WFO)
- Locations: Bengaluru, Hyderabad, Chennai, and other cities
- Shift Timings: Day shifts (6-day working week)
- Expected Salary: ₹3 – ₹5 LPA
🌟 Related Openings:
Educational Qualifications
Candidates applying for this role must meet the following educational criteria:
- ✔ Minimum Qualification: Any Graduate (BA, B.Com, B.Sc, BBA, BBM, BCA, B.Tech, Diploma, etc.)
- ✔ Final-year students are not eligible unless they have completed graduation
- ✔ No minimum percentage criteria
This hiring is open to all graduates, making it an excellent opportunity for candidates from non-technical backgrounds.
Job Responsibilities
As a Chat/Voice/Email Support Associate, your key responsibilities will include:
- ✅ Handling customer queries via chat, voice calls, or email professionally
- ✅ Providing timely and accurate solutions related to products, services, or accounts
- ✅ Ensuring high customer satisfaction through effective communication
- ✅ Resolving tickets as per SLA guidelines and escalating issues where necessary
- ✅ Maintaining logs and documentation in internal systems
- ✅ Following protocols to uphold data privacy and security standards
These roles fall under Business Process Outsourcing (BPO) and Customer Experience domains, helping candidates build strong interpersonal, communication, and problem-solving skills.
Application Process
Here’s how you can apply for Tech Mahindra’s hiring drive:
Online Application Steps
- Visit the Naukri Job portal
- Search for “Chat Support“, “Voice Support“, “Email Support” under Customer Service
- Register using your email and submit your resume
Interview Process
The recruitment process includes multiple rounds:
- Initial Screening: Based on resume and application details
- Communication Assessment: Voice clarity, typing speed (for chat roles), English fluency
- HR Interview: Discussion on shift flexibility, salary expectations, and behavioral questions
- Operations Round: Simulated customer support scenarios
The entire selection process takes around 3–5 days for shortlisted candidates.
Salary & Compensation
- 💰 Fresher CTC: ₹3 to ₹3.5 LPA
- 💰 Experienced Candidates (1–5 yrs): ₹3.5 to ₹5 LPA
- 💰 Performance Bonuses: Based on individual/team metrics
- 💰 Overtime/Weekend Pay: Available for additional shifts
Perks & Benefits
Working at Tech Mahindra comes with several benefits:
- ✔ Fixed salary with monthly payouts
- ✔ Paid leaves and sick leave policies
- ✔ Health insurance coverage for employees
- ✔ On-the-job training and skill development
- ✔ Career growth with internal promotions
- ✔ Relocation support (in select cases)
- ✔ Performance-based appraisals after 12 months
Key Requirements
To be eligible for the role, candidates must have:
- 🔹 Excellent communication skills in English
- 🔹 Willingness to work in a 6-day, rotational shift setup
- 🔹 Open to relocation and Work from Office (WFO)
- 🔹 Immediate joiners preferred
- 🔹 A laptop/desktop & stable internet for any virtual interviews
How to Apply for Tech Mahindra Recruitment 2025?
To apply, follow these steps:
- Click the Apply Here button below
- Redirect to the Tech Mahindra official career page
- Click on “Submit Online Application”
- Create an account if not registered
- Log in and complete application details
- Attach resume, mark sheet, and ID proof
- Verify details before final submission
Click the link below to submit your application before the deadline
| Apply Link for Tech Mahindra Hiring 2025 | Click Here To Apply |
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Final Thoughts
If you’re a fresher looking to kickstart your career or an experienced professional ready for your next move, Tech Mahindra’s mass hiring drive is a great opportunity. With stable income, a reputed brand, and career growth, this job offers long-term stability in the customer service industry.