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Tech Mahindra Recruitment 2025: International Voice Process Executive
Are you skilled in communication and problem-solving? Tech Mahindra Jobs Bangalore has an exciting opportunity for you to join as an International Voice Process Executive! With over 100 openings, this role suits fresh graduates, 12th pass-outs, or professionals with up to 5 years of experience who are eager to grow in the BPO/Customer Service Career sector.
Why Work with Tech Mahindra?
Tech Mahindra is among India’s top IT and BPO Job Opportunities firms, recognized for its dynamic work environment and global exposure. This role offers an excellent platform to build your career and refine your skills while being part of a globally renowned brand.
Role Overview: International Voice Process Executive
As an International Voice Process Executive, you will:
- Be the first point of contact for international customers.
- Address queries and resolve issues while ensuring customer satisfaction.
- Adapt to rotational and night shifts with a focus on customer needs.
Also Apply For:
Key Responsibilities
- Handle inbound calls from international clients with professionalism.
- Offer effective solutions to product-, service-, or billing-related queries.
- Escalate unresolved issues to senior staff or appropriate departments.
- Log accurate call records and maintain organized data in CRM tools.
- Achieve performance targets, including call handling time and customer satisfaction metrics.
- Work collaboratively with team members to enhance processes and meet team objectives.
Eligibility Criteria
Educational Qualifications:
- Minimum: 12th Standard (Intermediate) Pass.
- Preferred: Graduation in any stream (not mandatory).
Experience:
- Open to candidates with 0 to 5 years of experience in BPO, Customer Service, or International Call Center roles.
- Freshers with strong communication skills are encouraged to apply.
Compensation and Benefits
- Salary: ₹3 LPA to ₹4.5 LPA, depending on experience and skills.
- Additional perks include night shift allowances, performance incentives, and transport facilities.
Job Location
- Bangalore, India: This is a work-from-office position at Tech Mahindra’s Bengaluru campus.
How to Apply
Online Application:
- Visit Tech Mahindra Careers or platforms like Naukri, Indeed, or LinkedIn.
Direct Contact:
- Reach out to the recruitment team:
- Deepti: +91 7428878070
- Susmitha: +91 8122374882
- Parul: +91 7807028303
Selection Process
- Initial Screening:
- Assess communication skills, language fluency, and shift availability.
- Voice & Accent Evaluation:
- Test pronunciation, listening skills, and handling of real-time customer scenarios.
- HR Round:
- Discuss salary, shift timings, joining date, and complete formalities.
Why Join Tech Mahindra?
- Competitive salary and benefits.
- 5-day work week for a healthy work-life balance.
- Night shift allowances and overtime pay.
- Performance-based incentives.
- Cab facilities for night shifts.
- Comprehensive training and onboarding support.
- Growth opportunities in Tech Mahindra’s global network.
- Access to professional upskilling programs and internal job postings.
- Engaging employee events and wellness initiatives.
Start Your Journey Today! 🚀
Click below to apply and kickstart your IT career with Tech Mahindra!
- Click the “Apply Here” button provided below.
- You will be redirected to the official career page of the company.
- Click on “Submit Online Application.”
- If you haven’t registered yet, create an account.
- After registration, log in and complete the necessary details in the application form.
- Attach all relevant documents (resume, mark sheet, ID proof).
- Ensure accurate information in your application.
- After verification, submit the application form.
Click the link below to submit your application before the deadline
| Apply Link for Tech Mahindra Recruitment 2025 | Click Here To Apply |
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Take the First Step Toward Success
This is your chance to kickstart or advance your career with Tech Mahindra. Offering attractive pay, comprehensive training, and global exposure, this International Voice Process Executive role is the key to a rewarding career in customer service.
Apply today and open the door to countless opportunities with Tech Mahindra!